Welcome to www.livepixel.ro. Please read the terms and conditions below carefully before using this website or placing an order.
By accessing, browsing, and/or using this website, you explicitly and irrevocably accept all the terms and conditions presented in this document. If you do not agree, please do not use this website.
1. Company Information
This website, www.livepixel.ro, is operated by:
Live Pixel S.R.L.
Headquarters: Romania
VAT No.: RO38205046
Trade Registry No.: J40/15630/2017
Phone: +40 740 242 811
Email: livepixel2017@gmail.com
2. Products
Live Pixel S.R.L. sells professional television equipment, computers, specialized software, and related accessories. The products are intended for both individual users and businesses or institutions operating in technical or professional fields.
We aim to present all product information as clearly and accurately as possible. Product images are for illustrative purposes only and may slightly differ from the delivered product, without affecting the essential specifications.
3. Prices and Invoicing
All prices displayed on the site are expressed in Romanian Leu (RON) or, where applicable, in Euro (EUR) and include VAT, in accordance with applicable tax laws. The currency used for invoicing will be clearly indicated at checkout.
Live Pixel S.R.L. reserves the right to change prices at any time, without prior notice, except for already confirmed orders.
A tax invoice is issued for every order and will be sent by email or delivered with the package.
4. Payment Methods
Orders can be paid using the following methods:
- Cash on delivery (COD) – payment is made in cash to the courier upon receiving the parcel.
- Bank transfer – based on a proforma invoice issued after placing the order. Processing will begin after payment confirmation.
5. Delivery
Products are delivered via national and international courier services, depending on the customer's location.
- Domestic delivery: Available throughout Romania
- International delivery: Available depending on destination and delivery options
The estimated delivery time is communicated to the customer upon order confirmation and may vary depending on product availability and destination. Shipping costs are borne by the customer and are displayed before completing the order.
6. Return Policy
Currently, Live Pixel S.R.L. does not offer a standard public return policy on the website. For any return-related requests, please contact us at:
📧 livepixel2017@gmail.com
📞 +40 740 242 811
Return requests will be reviewed on a case-by-case basis, in accordance with applicable laws and the nature of the purchased product.
7. Product Warranty
Products sold by Live Pixel S.R.L. come with a warranty according to the individual product specifications. The warranty period is stated in each product’s description and may vary between 1 and 3 years.
To benefit from the warranty, the customer must provide:
- Proof of purchase (invoice)
- Warranty certificate (where applicable)
Returned products must be properly packaged. Shipping costs related to warranty claims may be covered by the customer or by the company, depending on the situation.
8. Privacy and Data Protection (GDPR)
Live Pixel S.R.L. complies with the provisions of EU Regulation 2016/679 (GDPR) regarding the protection of personal data.
Data we collect:
- Name and surname
- Delivery address
- Email address
- Phone number
- Billing details (VAT ID, company name, etc.)
- IP address and session data (for technical and statistical purposes)
How we use your data:
- To process and deliver your orders
- To issue invoices
- To communicate with you (email, phone)
- To comply with legal obligations (e.g., accounting, archiving)
- To improve website functionality (analytics, interface optimization)
Who we share data with:
- Courier services (for shipping)
- Payment or banking service providers (if applicable)
- IT and hosting service providers (for technical purposes only)
- Tax authorities, as required by law
We do not sell or disclose your personal data to third parties for commercial purposes.
Your rights under GDPR:
- Right to access your data
- Right to rectify your data
- Right to be forgotten (data deletion)
- Right to restrict processing
- Right to object
- Right to data portability
- Right to file a complaint with the Romanian Data Protection Authority (ANSPDCP): www.dataprotection.ro
To exercise any of your rights, please contact us at:
📧 livepixel2017@gmail.com
9. Limitation of Liability
Live Pixel S.R.L. shall not be held liable for:
- Typographical errors or mistakenly displayed prices
- Minor differences between product photos and the delivered item
- Delays caused by courier services or external factors
While we strive to provide accurate and up-to-date information, we cannot guarantee the absence of errors.
10. Intellectual Property
All content on www.livepixel.ro (text, images, logos, graphics, source code, descriptions) is the property of Live Pixel S.R.L. and is protected under copyright law.
It is forbidden to copy, reproduce, distribute, or alter any part of the content without prior written consent.
11. Jurisdiction and Applicable Law
Any disputes between Live Pixel S.R.L. and its customers will be settled amicably. If an agreement cannot be reached, disputes will be resolved by the competent courts in Romania.
All transactions are governed by Romanian law and applicable EU regulations.
12. Modification of Terms and Conditions
Live Pixel S.R.L. reserves the right to modify these terms and conditions at any time, without prior notice. The updated version will be published on the website and will be effective immediately upon posting.
📩 Contact
For questions, orders, or customer support, please contact us:
📞 +40 740 242 811
📧 livepixel2017@gmail.com